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Customer Service Executive

 

Posted: 02 Aug 2010

Job ID

1489

Job Position

Customer Service Executive

Job Function

Information Technology
   

Job Requirement

 

Education Level

Diploma

Working Experience

Minimum 1 years

Monthly Salary

Negotiable

Job Type

Full Time
   

Job Description

Responsibilities: 
- Provide user requirements
- Initiate, devise and implement ways to enhance systems workflow
- Provide helpdesk support to customers
- Participate in User Acceptance Tests

Requirements:
- Degree / Diploma holder with excellent documentation and communications skills
- Team player with good customer service and project handling skills
- Aptitude for IT and proficient in using Microsoft Office applications
- Able to work on 2 rotating shifts till 1.30am
- Pro-active with good sense of initiative
- Those with system implementation experience might be selected to take part in a new project initiative
   
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